Notes:
- You are telephoning a company, so you need to be polite and formal...
- Good morning (not just hello), could you…please? This is the polite way of asking for something.
- Put me through. This is a phrasal verb used only on the telephone.
- It means: connect me with (another person or department).
- e.g. Could you put me through to Mr. Smith, please?
- Human resources department. I hate this expression, but it is used these days.
- It used to be called the personnel department.
- Resources makes a human seem like a paper clip or something. The people in this department are the ones who hire and fire people.
- Or: 'Could you put me through to the marketing department, please?'
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